Virtual Complaint Book Virtual Complaints Book Dear users, the Complaints Book is solely for expressing your dissatisfaction or disagreement with a service provided by ECS Travel. Please note that all the fields presented must be filled out to submit your claim.Point of SaleAgent's NameDate / TimeType of your claim Claim ComplainIdentification of the contracted asset Service ProductClient or proxy dataFirst NameLast NameDocument type D.N.I Passport C.E. L.M. R.U.C.Document NumberPhone/MobileEmailAddress Line 1Description of the contracted serviceReclaimed AmountClaim: Disagreement related to products or services.Complaint: Dissatisfaction regarding customer service.Claim detailOrderObservations: I have read and agree to the Terms and Conditions and Privacy PolicySubmit