Our Service
Welcome to ECS Travel Peru!
At ECS Travel Peru, we are excited to begin remarkable adventures alongside you. Boasting a distinguished 24-year legacy within the leisure, travel, and tourism industry, we embody a proactive, customer-centric approach and a global perspective. Backed by an extensive network of representatives, we assure clients of safe and unforgettable journeys throughout Peru. Our experienced team provides insights into Peru’s landscapes and cultural heritage, ensuring a seamlessly curated travel experience for all.
Our commitment includes
Immersive Experiences:
We curate journeys beyond sightseeing, fostering connections with Peru's wonders and cultures.
Exceptional Service:
Our experienced professionals provide unmatched service, from itineraries to 24/7 support.
Sustainability:
We promote eco-friendly practices, partnering with communities and conserving Peru's heritage.
Peace of mind:
We empower explorers to discover Peru confidently, prioritizing their well-being and interests.
Our service operates in three comprehensive stages:
1. Initial Consultation: We listen to your requirements and advise on personalized travel itineraries.
2. Itinerary Proposal: Upon agreement, we email the detailed itinerary with accommodation and transport options.
3. Reservation Confirmation: After your approval, we email a reservation form for the 50% tour deposit.
4. Full Confirmation: Within 48 hours of deposit receipt, you’ll receive confirmation and tour preparation details.
5. Balance Payment: The remaining tour price is due 30 days before your tour begins.
1. Arrival Assistance: Upon landing at Lima International Airport, our staff welcomes you and transfers you to your hotel.
2. Check-In Support: Our English-speaking agent assists with hotel check-in and provides essential tips.
3. Continuous Monitoring: Throughout your trip, we monitor all reservations to ensure smooth service delivery.
4. On-Ground Support: Our multilingual guides and agents are available 24/7 for assistance, regardless of location.
5. Departure Service: On your last day in Peru, we ensure timely transport to the airport for your return flight.
1. Feedback Welcome: We value your feedback and encourage you to share your experience with ECS Travel.
2. Ongoing Collaboration: We remain at your service for future travel plans and itinerary updates.
Terms and Conditions
Our rates are applicable to requested travel dates and subject to availability. We ensure similar or higher-class accommodation if the initial choices are unavailable. Additional charges may apply during peak seasons. Cancellation policies adhere to company guidelines, while itineraries remain flexible due to unforeseen circumstances.
Payments
We accept bank wire transfers and credit card payments for tour reservations.
Tour Inclusions
Our packages cover domestic travel, accommodation, transfers, and 24/7 assistance in Peru. International airfares, airport taxes, meals beyond the itinerary, personal expenses, and insurance are excluded.
Travel Insurance
We recommend comprehensive travel insurance covering medical issues, baggage loss, and trip cancellations.
ECS Travel is committed to delivering agreed-upon services outlined in the Official Tour Confirmation, barring force majeure events.Thank you for choosing ECS Travel Peru. Let’s embark on an adventure of a lifetime together!